Privacy Policy

Last Updated: Sep 25, 2026

Lanas Store respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we may collect, why we use it, and the choices available to you.

1. Information We Collect

We may collect information such as your name, phone number, email address, billing and delivery address, order details, preferences, and information you provide when contacting customer support.

2. Payment Information

Where payments are processed through third-party payment providers, payment information may be handled directly by those providers. Lanas Store may receive transaction-related information needed to confirm and fulfil an order.

3. How We Use Information

We use customer information to process and deliver orders, communicate about orders, provide customer support, manage returns and exchanges, improve our products and website, prevent fraud and misuse, and send marketing communications where permitted and appropriate.

4. Cookies

Our website may use cookies or similar technologies to keep the website functioning, remember preferences, understand website usage and improve the customer experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Sharing Information

We may share necessary information with service providers involved in operating the store, such as courier companies, payment providers, website/hosting providers and technology providers. We do not sell customer personal information as a business practice.

6. Data Security

We use reasonable administrative and technical measures to protect information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary for order fulfilment, customer service, accounting, legal, security and legitimate business purposes.

8. Marketing Communications

If you receive promotional communications from us, you may request to stop receiving them by contacting us or using the unsubscribe option where provided.

9. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Lanas Store is not responsible for third-party privacy practices.

10. Your Requests

You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, or raise a privacy concern, subject to applicable law and legitimate record-keeping requirements.

11. Contact

For privacy questions or requests, contact Info@lanasstore.com.